We have a certified Martin Technician off site for major guitar repairs. Our technician has been repairing instruments for more than a decade. He built his first instrument more than 20 years ago.
With an understanding of the art of lutherie (from ancient to modern practices) he has pursued apprenticeship and training of lutherie in both fretted and bowed instrument disciplines with formal training under the guidance of some Master Luthiers.
We also have an instrument technician for minor repairs, setups, and customized work.